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// Cognitive Help Desks

AI Chatbot Engineering

Retrieval-Augmented Generation (RAG) chat systems, trained customer help agents, and WhatsApp APIs.

We program intelligent chat panels that read company documentation to answer support questions, redirecting complex leads to staff.

What We Offer

  • RAG (Retrieval-Augmented Generation) setups connecting chat to PDFs.
  • WhatsApp Business API and Slack channel integration hooks.
  • Auto-escalation triggers forwarding complicated files to managers.
  • Analytics monitoring customer satisfaction logs.

Technologies Utilized

Python, LangChain, Pinecone Vector DB, Gemini API

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